Hotdesking with Desktop

Hotdesking

babblevoice Desktop now supports hotdesk feature. This is a simple but useful feature in environments where phones are not assigned to a specific user. Users do not need to change the way they work to use this feature.

When a user logs into babblevoice Desktop and registers to use a phone (‘My Phone’ in Desktop options) the user is now registered to be using this phone. There is a simple rule: a user can only be registered to 1 phone and 1 phone can only be registered to 1 user.

In order to call a hotdesk user, click the contacts button and all users who are registered against a phone will be displayed with the ‘Hotdesk’ tag.

Reporting against a user is also supported.

The babblevoice team

By Nick Knight, Apr 25, 2019  

#Administrator  #User  #Technical