Making it as simple as possible

Babblevoice is designed to be as simple to use a phone system as one can get. But ultimately, you need a phone to talk on. Whether this takes on the form of a ‘real’ phone or a ‘virtual’ softphone running on a computer - you need some stuff in your building:

  • A broadband connection,
  • One or more network switches,
  • One or more phones.

Broadband

High speed broadband connections are available in most parts of the country. In a lot of areas you can also enjoy fibre broadband connections which boast higher speeds and a more reliable connection.

It is not unusual to have 20 users all talking on the phone over a typical broadband connection where only 5 years ago you would need a specialist connection running into £100s per month. We generally see BT fibre or Virgin Media connections in our customers sites.

Network switches

These are the things which glue all your phones together. Ultimately, the phones needs Internet access - which you have provided buy purchasing a broadband connection. But most Internet hubs available from the likes of Virgin media or BT only have 4 sockets in the back to plug in for different devices.

A network switch allows you to plug in multiple devices into your broadband - into the 100s if required. Typically, a network switch will allow 24 devices to be plugged into it - 1 socket for the broadband then 23 for the phones.

The switches also provide power for all of the phones. If you need to restart all of the phones at once it is done easily by powering the switches off, then on again.

Phones

We highly recommend real phones and the brand we like is Polycom. They generally just work - and the sound quality is amongst the highest we have tested. Use Google to explore the range, but highly recommended is the Polycom VVX 101. We also recommend other phones for various reasons.

Next section - The Console

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Also, check out the babblevoice University on Youtube or ask a question in our Google Group.