We have been tweaking and tidying babblevoice Desktop this month.
We have added another view. If you manage multiple queues it can be tricky to view which call needs answering next. You have to look at queue 1 - how old is the oldest call in that queue, then look at queue 2… And so on.
In the combined view we have moved the statistics to the top of the screen, then all of the queues in all queues are placed underneath in order. Each call is labelled with the name of the queue they are in.
Call queue items now display the following
The babblevoice team
By Nick Knight, Nov 4, 2020#Administrator #User #Technical