What is Quality of Service (QoS)?

The most common way to install babblevoice into your business is by using a reseller. Module IT are a babblevoice reseller based in Mitcheldean, Gloucestershire and offer standard IT support packages, maintenance and repairs, disaster recovery, broadband and now cloud-based phone services.

Module IT`s involvement with babblevoice started when the Managing Director, Eric Witheridge, realised they had been getting enquiries for telephony systems from both their current clients and potential new enquiries. The business had to decline the opportunities as they didn’t have a suitable product in their portfolio, as Module IT did not want to get involved with the hardware and more complicated set up of PABX systems.

So they decided to look around the market place for a hosted, cloud-based telephony company to work with which would be;

… and they found babblevoice!

The babblevoice service ticked all their boxes and it was easier to set-up than imagined with babblevoice staff being only a phone call or email away for no nonsense technical support and straight-forward guidance. Eric says he would highly recommend babblevoice as a service provider of hosted telephony systems above and beyond other similar services due to the fact that the customer service is impeccable and babblevoice is already bringing in a continual stream of income. What’s more Module IT customers love it!

‘We don’t have to turn customers away now if they require a phone system for their business, Eric says, and it takes a matter of minutes to set them up.’

Module IT are now not only approaching existing clients on a proactive basis but developing new business and new clients. Because they are so pleased with the results and relationship with babblevoice, they are more than confident to promote the service by advertising locally, through their web site and other forms of social media in addition to blog sites.

In conclusion, Eric said they have gained a lot of IT support accounts and it pays for their outgoing calls and telephone service with justifiable cost savings. What’s more their clients share the same opinion so it is a win-win scenario for all those involved.

‘We can very much see that dealing with babblevoice and promoting babblevoice is a long term proposition.’ babblevoice are currently looking for other technically literate companies that would like to start a new, growing and compounding revenue stream by offering babblevoice to their clients. For more information please visit the reseller page of our website.

The babblevoice team

By Antoine Lever, Jun 15, 2015