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Uploading Music and Voice Prompts
This document takes you through how to upload the music you have chosen to use, or to upload a voice prompt that you may have recorded on an external device.
Voice Prompts are used to store recordings for auto attendants. This feature also has the ability to store files used for Music on Hold. After adding the subscription, you can edit the subscription which will allow you to upload files into the Voice Prompt/Music on Hold storage space.
Recording a new Voice Prompt
This guide takes you through how to record a voice recording from a babblevoice phone. You can also record a prompt on an external device i.e. your mobile and upload it to babblevoice. Please read our guide Uploading Music and Voice Prompts to babblevoice.
Information Security Policy
The Organisation's Information Security Policy applies to all business functions within the scope of the Information Security Management System and covers the information, information systems, networks, physical environment and people supporting these business functions. This document states the Information Security objectives and summarises the main points of the Information Security Policy.
Phone Number Pattern Matching
Pattern matching compares each digit of the match rule with the caller id. If the match rule is only 3 digits long, it will stop matching at 3 digits and if the first 3 digits match then it will be considered a match.
Transfer money into another domain
Available from the money section. Moving money from your account to a customers account needn't be difficult! Just select the domain you want to transfer to, set how much you want to transfer, then make the move!
All traffic to and from babblevoice is carried via SIP and its companion RTP. We don't encrypt any of the data between any end point. SIP communications are secured via usernames and password. A phone never sends a username or password in a call. An MD5 hash of the username and password along with a random string is sent by the phone, so anyone who tries to hijack this information will not be able to use it.
babblevoice allows calls through to the emergency services. This is however reliant on your equipment onsite to be powered, available and have a connection to the Internet.
We have put together some items that you may wish to check / further investigate before you carry out any VOIP Install.
Your invoices are available to view from your console - go to www.babblevoice.com and sign in to The Console.