A hosted GP phone system with transparent pricing
One of our founding values is that we do not insist on a minimum term contract. In fact, we insist on no binding commitments from you at all.
The surgeries up and down the country that use babblevoice do so because they choose us.
Because we're good at what we do.
Not because they are tied to us.
No minimum term. No exit fees. No bitter pill to swallow.
Pay only for the telephony you need and use
Your monthly ongoing bills with us will simply reflect the number of calls you make, and the functionality you have chosen for your babblevoice system.
Remove a feature you don’t need any more, and we’ll stop charging you for it.
No binding contract terms to give you freedom
We want you to stay with babblevoice because you love us.
If you don't think we're right for you anymore, you can simply walk away.
We work hard at our relationships, because we care about you, your staff and your patients.
Pay less when you use babblevoice more
We will always be absolutely clear with you about your call usage.
Our micro-billing keeps a beady eye on your call levels and if they go up significantly, we will reduce your rate per minute.
Set-up costs
Babblevoice costs are typically divided into an initial one-off payment for set-up, and ongoing monthly costs.
Each set-up is customised to your individual surgery needs. As a guide, a 'typical' set-up costs around £5,000. It covers things like a network site survey, handsets, headsets, routers, network switches, installation, and training.
We understand changing phone systems can be a daunting prospect. So, we assign each surgery with their own experienced babblevoice project manager. They will work hand-in-hand with the surgery team throughout installation until they are fully and confidently up and running.
Ongoing costs
We want to deliver an excellent phone system while keeping your costs down.
Our current surgery call rates are 1p per minute at peak times to landlines, and 4.5p per minute to mobiles. These rates include our world-class babblevoice support, maintenance, license fees and any upgrades.
As a guide, on average, babblevoice surgeries spend around £25 a month on calls for every 1,000 patients on their list.
Fixed rate option
Our pence per minute rate is the lowest cost way to pay for phone calls because you only ever pay for what you use.
However, we understand that some surgeries may prefer a fixed cost arrangement to help with budget management. If you'd like to find out more about our all-inclusive fixed rate plans, please contact us to discuss the options that would suit you best.
Typical babblevoice telephony savings
We have designed every element of babblevoice to better connect practice, patients, and staff. And a range of efficiencies are achieved as a result. Typical savings that our customers have realised include:
- 50% reduction in DNAs
- 25% reduction in reception staff
- Improved patient satisfaction
- 100% reduction in telephone complaints
- A saving of 2.5 clinical hours per week
The perfect prescription?
If your practice is presenting with high phone costs, functionality that doesn't add value, and unhelpful onerous contracts, then get in touch. We can talk through your requirements and arrange a demonstration.
Book a demoAnd there's more
Forgive us if we babble, but there's more we want to share with you!
Many of our added-value features are available at no additional cost. Babblevoice Desktop is our free-of-charge softphone module. Anyone from your surgery can choose to install it on their smart device. Adding flexible connectivity and intelligent features at the touch of a button.
As part of your installation our team will also help you to configure Vibes, our reporting suite, to your surgery's needs. Choose from a range of display options and set up individual customised reports that deliver the data most important to you.
Our babblevoice engineers are constantly working on new improvements. And all new upgrades are added to our customers' systems as part of the service.
Future-proofed and all included in your one-off set up cost.
