8 December 2023
A day in the life: Jakub Kulik, babblevoice developer
Welcome to our ‘Day in the Life’ blog series where we interview a colleague to reflect on their career and experiences at babblevoice.
15 November 2023
Advanced cloud-based telephony for primary care: A mini guide for first-time buyers
If you are a buyer or commissioner in a GP practice, primary care network or integrated care board, and you are looking to upgrade to an advanced cloud-based telephony system, then this guide is for you.
27 September 2023
Striving for 100% uptime: the critical nature of surgery telephone reliability
For a primary care surgery, a fully functioning telephone system is vital. Any amount of downtime beyond a few seconds has significant and far-reaching consequences for both patients and the practice team. In this article, we share how babblevoice developers are innovatively striving for 100% uptime.
22 June 2023
Babblevoice cloud telephony supports social prescribing
As social prescribing link workers take up their new roles, we explore how babblevoice advanced cloud telephony and EMIS can support a seamless transition to greater connectivity. Between primary care, wider community services, link workers and their patients.
29 March 2023
A day in the life: Pierre Fouquet, babblevoice helpdesk technical lead
Today, I’m introducing you to my colleague Pierre Fouquet who is a technical lead in the babblevoice helpdesk team. Pierre joined babblevoice following a tech-focused career that has included working as a data engineer, a gaming journalist and a range of support and helpdesk roles.
14 February 2023
'The babblevoice way' part two: Telephony with streamlined simplicity
In part two of the babblevoice way, we explore a core principle of our telephony system: the marrying of technical innovation with intuitive user-friendly design. We hear from surgeries how delivering on this principle has enabled the streamlining of daily workflows and enhanced general practice efficiencies.
8 February 2023
'The babblevoice way' part one: Healthtech telephony caring for primary care
An unwavering focus on primary care has given rise to a telephony product that's like no other. Together with our customers, we examine what makes babblevoice unique and begin to define the babblevoice way.
17 January 2023
Babblevoice's commitment to sustainability
Nick and Antoine our co-founders, have prioritised sustainability right from day one of babblevoice's inception. We look at our sustainability journey and identify the benefits not just to the planet, but also to our customers, including cost savings for primary care.
5 December 2022
Babblevoice telephony is G-Cloud 13 approved
We are delighted that babblevoice has been included as a supplier on the G-Cloud 13 framework. But what does it mean for you? We outline the benefits to surgeries and PCNs of procurement through the Crown Commercial Service (CCS).
7 November 2022
A mini guide to tackling winter pressures with telephony
We understand that during the winter pressure period, time for research and planning in surgeries is scarce, so we’ve put together a short guide to help practices maximise support from their phone system this winter.
3 October 2022
Supporting GP surgeries this flu season with cloud-hosted telephony
Designed just for primary care, babblevoice includes specialist features to support GP surgeries facing the challenges of the flu season. Read our short summary to ensure your surgery maximises the benefits.
30 August 2022
A specialist telephony system befitting the needs of modern primary care
Our Co-founder and Commercial Director, Antoine Lever charts babblevoice's journey from two guys in a garage, to a cutting-edge telephony provider for hundreds of surgeries up and down the country, serving thousands of patients.
The perfect prescription?
If your practice is presenting with high phone costs, functionality that doesn't add value, and unhelpful onerous contracts, then get in touch. We can talk through your requirements and arrange a demonstration.Book a demo
IN THE PRESS
8 November 2023
HTN features babblevoice telephony in response to NHS England letter to ICBs
HTN reports on the deadline for digital telephony contracts in order to guarantee funding.
5 October 2023
Digital Health London shines a spotlight on babblevoice telephony
DHL examines how babblevoice demonstrates the importance and impact of equitable digital telephony solutions.
1 September 2023
Babblevoice contributes to EMIS Roundtable on cloud telephony impacts on PCN cross-organisational working.
Read Antoine Lever's and other healthtech leaders' responses to the questions posed by EMIS.
18 April 2023
Babblevoice takes part in EMIS Roundtable Discussion on digital tech and sustainability.
Our commercial director, Antoine Lever joined EMIS Health and other contributors to share their thoughts on how how digital tech can contribute to sustainability within primary care.
4 April 2023
Babblevoice telephony is participating in AWS Healthcare Accelerator
We are delighted to have been selected to participate in the AWS Healthcare Accelerator: Global Cohort for Workforce.
28 March 2023
Babblevoice is one of 23 startups working with AWS to help address healthcare burnout
Forbes reports on the AWS Healthcare Accelerator launch with babblevoice one of 23 healthtech startups selected.
23 March 2023
Babblevoice contributes to HTN Special Report: Primary care cloud telephony
Join us and Health Tech News, together with other health tech professionals on a deep-dive into primary care cloud telephony. Includes our Top Tips for Surgeries following the introduction of the new Advanced Telephony Better Purchasing framework.
1 February 2023
Babblevoice contributes to HTN Industry View: Healthcare Digital Focus for 2023
As part of this month's Industry View, HTN looks ahead to 2023. Antoine Lever, Commercial Director at babblevoice adds his voice with his vision for the coming year.
14 December 2022
Babblevoice crowned Telecoms Provider of the Year 2022
Read about our stunning success and the factors that led our win.
6 December 2022
Babblevoice joins DHL Accelerator Cohort Six to celebrate their achievements
DigitalHealth.London Accelerator Programme: Cohort Six top achievements
7 November 2022
DHL's Meet the Innovator, meets with Antoine Lever, babblevoice Commercial Director
In this edition, DHL catch up with Antoine Lever, Co-founder and Commercial Director of babblevoice to ask about his innovation journey.
22 October 2022
EMIS Newsletter features babblevoice's support for surgeries this flu season
The October EMIS Newsletter includes coverage of babblevoice's latest blog article that looks to offer support to GP surgeries this flu season.
17 October 2022
Babblevoice takes part in HTN Industry View on the new plan for patients
This month's Industry View asks Antoine Lever and other leading contributors for their digital-leaning take on the new Plan for Patients.
3 October 2022
HTN Playbook shares flu season checklist from babblevoice
As part of its Playbook for Digital Integrated Care Systems, HTN invite babblevoice to take centre stage and share their flu season checklist to support surgery planning.
23 August 2022
HTN Primary Care meets with babblevoice to discuss advanced telephony in the age of PCNs
HTN Now Digital Primary Care were joined by a team from babblevoice. Commercial Director Antoine Lever leads the session together with Account Manager, Abishek Hemachandhar.
22 August 2022
Babblevoice is Digital Health London's SME of the Week
Learn all about babblevoice and how it connects patients, practice and staff. All in 60 seconds
24 June 2022
DHL shares babblevoice's five key telephony considerations for PCNs
As part of the DHL Accelerator programme, babblevoice shares five key telephony considerations that can help a newly formed primary care network establish a fit-for-purpose communications system for now and the future.
21 June 2022
Babblevoice contributes to HTN Industry View with thoughts on the health and social care data strategy
In HTN's latest industry view, they sent out a call for comment to explore wider views on the Department of Health and Social Care’s new data strategy entitled ‘Data saves lives: Reshaping health and social care with data’.
9 January 2024
New Vibes Report: Call list logs
In response to customer requests, we have added a new call list reporting option in Vibes. Surgery teams can now run a report to display a log of all actions that have taken place for any call list created, showing them immediately when and which phone numbers were added, updated and removed.
15 November 2023
New call list option in Vibes Telephony Statistics Reporting
We have added a new option to our Statistics Vibe Report. The new Call List Tag option will enable practice teams to report data and create visualisations about call lists.
29 March 2023
Information enhancements to babblevoice Desktop
We have released several new enhancements to the user interface of babblevoice Desktop, our intelligent softphone module, in order to provide users with some helpful additional information.
16 March 2023
A fresh new look for Vibes
We have released a major update to Vibes, our telephony data reporting tool, aimed at delivering an improved user experience.
24 January 2023
New IP range
We have added a new, additional IP range to the babblevoice network. To ensure an uninterrupted service, please share the details of this new IP range with your IT provider as soon as possible before 1st March 2023.
17 March 2022
Softphone registration indicator
We have released an update for our softphone users to let you know when your softphone is ready to use.
17 March 2022
Desktop mode indicator
We've added an indicator to the babblevoice Desktop app that clearly indicates whether babblevoice is currently in Softphone mode or Desktop Helper mode.
2 November 2021
Softphone call waiting indicator
We have released an update to our Softphone mode. We have changed the way you are notified during a call that another call is incoming. You will now be notified of this new call by a visual flag rather than an audible ringtone.
Babblevoice is extremely adaptable - we’ve configured a number of features specifically to support our older patient population.
Brunel Medical Practice
Thank you babblevoice for making my life as Operations Manager easier!
“Babblevoice includes some really innovative features. Some, I have never seen before.”
Chapel Lane and The Hollies Family Surgeries
Babblevoice is designed for general practice and it ‘does what it says on the can’.
The Simpson Centre
The Helpdesk have been faultless. It's so great to work with people who really care.
Brocklebank Primary Care Network
We chose babblevoice because their system works best for patient access.
Sunderland GP Alliance
Pierre, our project manager is brilliant at his job!
The Robins Surgery
Overall, it's a great system. Definitely the right move for our practice.
Oswald Medical Practice
Babblevoice is focused well upon general practice and delivers tools that are really useful in delivering care to patients.
Dr Klaus Green
The Mill Medical Practice