The babblevoice telephony system story

Our founders, Nick and Antoine, created babblevoice in 2011.

Their mission was to create an affordable, high quality, reliable phone system, purpose-built for primary care.

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Our story

Babblevoice was created with one purpose: to give healthcare providers a phone system that truly supports the way they work.

From the very beginning, our founders Nick and Antoine had a unique perspective as they are both married to GPs. Through their partners, they saw the daily pressures of primary care up close: the relentless call demand, the need for absolute reliability, and the frustration of phone systems that were never designed with healthcare in mind.

So they set out to build something better.

Babblevoice was developed specifically for the realities of clinical environments. It is fast, resilient, intuitive, and able to scale effortlessly with demand. A system that helps practices handle patient calls more efficiently, frees up time for clinicians and admin teams, and simply works when it matters most.

Our commitment has always been clear:

Today, Babblevoice is trusted by GP surgeries and healthcare organisations across the UK. We're proud to stand behind the people who care for communities every day, and to continue building technology that makes their work easier, smoother, and better for patients.

This is our story. Shaped by healthcare, built for healthcare, and dedicated to helping practices thrive.

Just what the doctor ordered

As Antoine explains, "The message I kept hearing from my partner was that it was harder and harder for GP surgeries to keep up with the demand for their services. They were quite simply being run ragged trying to match an insufficient capacity with an ever-growing demand.

"The light-bulb moment for us was when Nick and I realised we could help ease the pressure by creating a phone system that automates as many of a surgery's routine tasks as possible. Things like booking appointments and ordering repeat prescriptions. This automation gives the patients what they want in a simple, timely way, while freeing-up surgery staff to spend time with the patients that really need to speak to them."

Today, babblevoice is the phone system of choice for hundreds of surgeries throughout the UK. We believe that's because we listen not just to doctors' orders – but also nurses, receptionists, practice managers, and patients.

Our family business has grown over the years, but we still offer the same personalised service. We know our customers by name, and when you call us, you speak to an engineer who is happy to help.

Every element of babblevoice has been, and continues to be, designed to solve real, existing issues in primary care. A phone system that quietly goes about its business alongside its surgery. Helping, not hindering, the provision of care.

Meet the team

All our people care for our customers, whatever their area of expertise.