Intro

A conference room can be set up in babblevoice and can be accessed 2 different ways, either internally, or externally (where someone dials in not using a babblevoice phone i.e. using their mobile).

Setting up an Internal Conference Room

When dialling from an internal phone you will need to set up a rule to send the call to the conference room:

1. Sign in to the babblevoice console
2. Select the Rules tab
3. Select New
4. Choose the option ‘When a call comes in for 123…’
5. Click on the ‘123’ and input the number you wish to dial from your internal phone (e.g 5678) to access the conference
6. Select the and scroll down to the Conference section
7. Choose the option ‘prompt the caller for a 4 digit room number then send the call to that conference room’
8. Save and Close.

Now, in the example above, when anyone on your domain dials 5678 from their babblevoice phone, they will be asked for a 4 digit room number and then placed in that conference room.

Setting up an external conference room

For this, you will need a spare phone number. You can find the phone numbers which are on your domain under ‘stuff’ or a new number can be purchased (see our costs page). Details of how to purchase a new number can be found at the bottom of this guide.

1. Sign in to the babblevoice console
2. Select the Rules tab
3. Select New
4. Choose the option ‘When an incoming call comes in on…’
5. Click on the rule chunk in the Rule Editor box and then on the arrow to open the drop down box. Select the number you wish to use.
6. Click on the and scroll down to the Conference section
7. Choose the option ‘prompt the caller for a 4 digit room number then send the call to that conference room’
8. Click Save and Close.

Now, when someone calls in on the external number used above, they will be asked for a 4 digit room number and then placed in that conference room.

This allows you to use multiple conference rooms at any time.

If you need to purchase a new number:

1. Sign in to the babblevoice console
2. Select the Stuff tab
3. Select Add
4. Choose the option ‘Phone number.’
5. Fill in the Phone Number box that opens and then click ‘Save & Close.’

If you need any help with this then please get in touch.