Information enhancements to babblevoice Desktop

29 March 2023

We have released several new enhancements to the user interface of babblevoice Desktop, our intelligent softphone module, in order to provide users with some helpful additional information.

                a laptop showing information enhancements to babblevoice desktop

What's in it for me?

From talking with our customers, we have identified that users could benefit from access to some additional information when they are using babblevoice Desktop.

These new enhancements to the user interface include:

  • recent calls listed in the search dropdown with information about the time and date they occurred
  • call direction, i.e. inbound or outbound, indicated next to the call duration
  • 'help bubbles' available on the search bar and the mode indicator - when clicked on, these provide quick links direct to our support documents, to enable access to assistance if help is required

Please take a look at our features page for more general information on the babblevoice Desktop softphone module and how it can enhance surgery connectivity.

How do I get it?

These enhancements have all been launched and most customers will be able to see the majority of them automatically as soon as they access babblevoice Desktop.

Some customers may need to manually activate the new 'help bubbles'. These can be toggled 'on' from the configuration panel by clicking on the 'General: Configure' option in the search bar dropdown, or using the 'g+o' keyboard shortcut.

Please contact us with queries or if you require assistance with any of our new product upgrades.

The perfect prescription?

If your practice staff is presenting with high phone costs, functionality that doesn't add value, and unhelpful onerous contracts, then get in touch. We can talk through your requirements and arrange a demonstration.

Book a demo